We'll be in touch within 1 business day to chat through your skin goals and find the best next step for you. If you've submitted your form outside our opening hours, we'll get back to you as soon as we're back in the salon.

Your consultation is all about understanding your skin, your concerns and what you actually want to achieve. We'll chat about your skin history, current routine, lifestyle and goals, then recommend a treatment plan that makes sense for you — without overwhelming you with a million products or treatments.

Absolutely! If you're ready to get started, you don't need to wait for us to contact you. You can book your consultation and first treatment together, and we'll make sure your treatment is suitable for your skin on the day.

Sometimes! Skin needling isn't suitable for everyone or every skin concern, so we'll need to make sure it's the right treatment for you first. If you're suitable, we can often get you started with your first needling treatment as part of your skin plan.

This depends on your skin and the treatment we choose. Some treatments give you an immediate glow, while treatments targeting things like pigmentation, scarring, acne or signs of ageing usually require a series of treatments and consistency at home. We'll give you realistic expectations rather than promising overnight results.

There isn't one treatment that works for every type of acne. Depending on your skin, we may recommend peels, LED, enzyme treatments, targeted facials or other corrective treatments. The first step is understanding what's happening with your skin so we can choose the right approach.

For fine lines, loss of firmness, texture and ageing skin, we may recommend treatments such as RF skin tightening, skin needling, peels, LED or advanced corrective facials. Often, the best results come from combining treatments rather than relying on just one.

Pigmentation can have lots of different causes, so we first need to work out what type of pigmentation you're dealing with. Depending on your skin, treatments may include peels, corrective facials, needling and a targeted home-care routine, particularly a really good daily SPF.

That depends on the type of scarring you have. For textural scarring, treatments such as skin needling may be beneficial, while pigmentation left behind after breakouts can require a different approach. We'll assess your skin and recommend what is most likely to give you a noticeable improvement.

Not necessarily. In fact, it's helpful for us to know exactly what you're currently using. Bring your products or take photos of your skincare routine if you're unsure what's in it, and we can help you work out what's worth keeping and what may be working against your skin.

Absolutely not. We'll recommend home care where we think it will genuinely help your results, but there's no pressure to purchase products. Our goal is to give you a plan that works for your skin and your lifestyle.

Yes. If you're wanting to commit to a longer-term skin plan, we have options that can make your treatments and skincare easier to budget for. We can talk you through the options during your consultation and find something that works for you.

It depends on the treatment and time of year, but our popular appointments can book out in advance. If you know you want to commit to a skin treatment series, we recommend booking your appointments ahead of time so you can keep your treatments consistent.

That's completely fine — that's exactly what the consultation is for! You don't need to know whether you need a peel, needling, RF or a facial before you come in. Tell us what you're unhappy with and what you'd like to improve, and we'll help you work out where to start.

You'll leave with a clear understanding of what we recommend, why we recommend it and what you can expect from your skin journey. We'll create a treatment plan around your goals, budget and lifestyle, and you can decide what you'd like to do next — there's never any pressure to commit on the spot.